Configure a Feedback Form in Sign-In/Sign-Out Settings
Admins build the survey once, per location or visit type, right alongside the rest of the visitor sign-in and sign-out configuration.
Automatic Invitations
When a visitor signs out, they get an email invite to respond — no manual follow-up needed.
Set a Response Deadline
Configure a last date to respond, keeping data relevant and surveys from trickling in indefinitely.
See Patterns, Not Just One-Off Comments
Feedback ties into Lobbytrack's reporting, so trends surface over time instead of getting lost in a pile of individual responses.
Why Collect Visitor Feedback
A quick post-visit survey turns every sign-out into a signal — not just an anecdote you happen to hear about.
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Continuous Improvement
Spot friction in the check-in experience — long waits, confusing kiosk steps, badge printing issues — before it becomes a pattern of complaints.
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Higher Visitor Satisfaction
Show guests and clients their experience matters, and use what they tell you to make every future visit smoother.
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No Separate Survey Tool Needed
Feedback is built into Lobbytrack's sign-in/sign-out workflow, so there's nothing extra to buy, configure, or maintain.
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Data Tied to Existing Reporting
Responses flow into the same reports admins already use, so feedback trends sit alongside visit volume and other visitor data.